Week 8B: Twitter

I did two searches with the words computer repair and pc repair and Computer repair Glos and ComputerRepairNC popped up on my first search, so I followed them and added both pages to my list. On my second search I found PC Repair Augusta, PC Repair Center and another page similar.  I created two list, one named computer repair and the other pc repair and I only did it because it’s part of my assignment and I want my points. I think creating a twitter list helps you stay organized because you can put your followers on it and it keeps track of all them.

Week 7B

  The first business that is like mine is daniellespcrepairs, they have 173 likes and they post everyday but only a few of them get likes so there not really well know. They have 10 reviews and there all positive. They also have an official website http://www.daniellespcrepairs.com/. I’m not sure how many followers they have but it’s probably not that many.

   Polytechnic Pc Repairs has 206 Facebook likes and they only have a few post which get around 10-14 likes so I guess their new. They have 3 five star reviews with no description which I find strange. They don’t seem to have any other social media then Facebook.

   Geek squad, has only 36,000 likes on Facebook, I was expecting more since their well know. They post everyday which get around 10 likes and a few comments on them. All their reviews seem bad and on twitter they have 23.7k followers and 107 likes. They also have a YouTube and Instagram. 

Week 7A: Get Visual

After looking at the 8 most widely used visual networks (twitter,google+,linkdin,ect). I think they all would work great for my business, but I decided to pick YouTube since I already had an account for it. With YouTube I can upload videos on pc troubleshooting and other stuff which may lead to more viewers for my Facebook business. 

Week 6A: Facebook Strategy

For the first few business pages that I like, I picked burger king, mc Donald’s and subway because their food is good and I go their all the time. I also set wal-mart and dollar tree as my featured likes because they always have the best deals for the products they sell and there both my favorite place to go buy stuff. I can see that adding other business pages to your featured likes, people will see them on your page and  click on them and if they like it they can tell others about your business and it becomes more well know.

Week 5B: Post Reach and Post Engagement

Post reach is how many people have seen your post or comment and post engagement is how many people have interacted with your post. Knowing the difference is important for a business because if they want their product to be successful they would need to know how many people saw the post and interacted with it. If a lot of people saw what the product their trying to sell but only a few engage in it, it means their product is crap and the business would have to do something to make it better.

Week 4A Set 2:Deli's/Chilies

On the chilies website, they use limited time offers and a lot of food pictures to attract customers. Their call to action is a reward programs which you can get free points for just signing up and free deserts on your birthday. I kind of want to go down their now because the free food looks good.

The yellow deli looked very unappealing to me. On the front page they have all the locations of their restaurants and the links at the top on the page were really hard to read. They also have all these unnecessary links such as music, videos, news. If I’m a customer I want to know what you are serving, I don’t need to know anything about the restaurant history or music. The food menu even looks bad, it’s handwritten with no pictures, I think customers would want to know what the food looks like before they order it.  I’m not really sure what their call to action is but I would never go down there.  

Week 2 - Communication: Business & Consumer

Have you ever experienced difficulty communicating with a business? 

I have never used social media to communicate with a business. I always go directly to their website when I need help with their products or when I want to purchase something. They always have their contact info such as their phone number, email and company location on their web site and I never had issues with communication.

Does social media make it easier to get noticed or get your problem solved?  

I think social media can make it easier to get your problems solved because your opinion can be seen by hundreds or even thousands and people can join you thus making your opinion very strong. 

If it was your own business on social media, how would you respond to positive or negative comments?

If I had my own business, I would just let one of my employees take care of the bad comments because I wouldn't feel like doing anything.